Privacy Policy
Red Nought Limited respects your privacy, and is committed to protecting the privacy, confidentiality, and security of the personal data you provide to us or that we collect about you when you use our web-based services, when you contact customer services, or when you otherwise interact with us.
We are aware of our responsibility to protect your personal data, to keep it secure and comply with applicable privacy and data protection laws.
Within data protection legislation, organisations are either classified as “Data Controllers” or “Data Processors.” A Data Controller is a person who, or an organisation which, determines the purposes for which and the manner in which any personal data is processed. A Data Processor is a person who, or organisation which processes the data on behalf of the Data Controller.
Red Nought Limited is a "Data Controller", processing personal data on behalf of our customers.
This Privacy Notice explains our personal data practices and the choices you can make about the way your personal data is used. This Privacy Notice gives effect to our commitment to protect your personal data and serves as guidelines to be observed by our staff and third parties in all locations in which we operate.
Who are we?
When we say ‘we’ or ‘us’ in this Privacy Notice, we are referring to Red Nought Limited who has its principal office at Red Nought Limited, Ickleford Manor, Turnpike Lane, SG53XD.
Our Data Protection Officer can be contacted at dpo@rednought.com or by post at Red Nought Limited, Ickleford Manor, Turnpike Lane, SG53XD.
Types of Personal Data We Collect from our Customers
-
Contact Details (e.g. Name, address, and phone number(s))
-
Any other personal data you choose to provide to us.
Third Party Services
Our website may contain links to third-party websites, services, or applications that are not operated or controlled by Red Nought Limited. These links are provided for your convenience and informational purposes only.
Please note that once you leave our website, we are not responsible for the privacy practices or the content of any third-party sites or services. We encourage you to review the privacy policies of every website you visit.
Red Nought Limited does not endorse or make any representations about third-party websites. Your use of such third-party services is at your own risk and subject to the terms and conditions of those third parties.
Information We Collect Automatically When You Use the Services
When you access or use the Services, we automatically collect personal data about you, including:
-
Log Information: we may collect system log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
-
Device Information: we may collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers (such as, IP address, IMEI number, the address of the device's wireless network interface, or mobile phone number used by the device) and mobile network information.
-
Location Information: we may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information. You can turn off location services for a device at any time, but this may turn off some useful features.
-
Information Collected by Cookies and Other Tracking Technologies: we and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage. For more information about cookies, and how to disable them, please contact our data protection officer.
Information We Collect from Other Sources
We do not collect data from any other sources.
How We Use Your Personal Data
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:
-
Contractual Obligations - In most circumstances, we need your personal data to comply with our contractual obligations.
-
Legal Compliance - If the law requires us to, we may need to collect and process your data. For example, keeping records as required by HMRC.
-
Legitimate Interest - In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business, and which does not materially impact your rights, freedom, or interests.
Disclosure of Your Personal Data
We may share your personal data with:
-
Government bodies
-
Any other party at your consent or at your direction; and otherwise as permitted or required by applicable laws and regulations.
We may also disclose aggregate or de-identified data that is not personally identifiable with third parties, including our commercial and strategic partners.
Overseas Transfers of Your Personal Data
Red Nought Limited is based in the United Kingdom. However, in certain circumstances, we may transfer your personal data to countries outside the UK, including when:
-
We use third-party service providers or cloud platforms that store or process data overseas
-
You access our services from outside the UK
-
Our partners or affiliates involved in delivering our services are located abroad
Whenever we transfer your personal data outside the UK, we ensure that an adequate level of protection is afforded to it. This includes:
-
Only transferring data to countries deemed to provide an adequate level of protection under UK data protection law; or
-
Using approved contracts or data transfer agreements (such as the International Data Transfer Agreement or Standard Contractual Clauses) that give your data equivalent protection to that provided in the UK
Direct Marketing
We will not use your personal data for any direct marketing activity unless you have specifically opted in to receive marketing communications via any of our advertising and communication channels. If you have subscribed to receive marketing and change your mind, you can unsubscribe from or update your marketing preferences at any time using the “unsubscribe” button/link in any of our communications.
Retention of Personal Data
To the extent required by law, we take reasonable steps to destroy, or de-identify or redact, personal data in a secure manner when we no longer need it for the purposes for which it was collected (as set out in this Privacy Notice) and retention is no longer necessary for legal or business purposes. We do not retain your personal data for longer than six (6) years after you have ceased being a customer, subject to local laws and regulations.
Our Commitment to Data Security
We have in place reasonable technical and organisational measures to prevent unauthorised or accidental access, processing, erasure, loss, or use of your personal data and to keep your personal data confidential. These measures are subject to ongoing review and monitoring. To protect your personal data, we also require our third-party service providers and strategic partners to take reasonable precautions to keep your personal data confidential and to prevent unauthorised or accidental access, processing, erasure, loss or use of personal data, and to act at all times in compliance with applicable data protection laws.
Your Rights and Contact Us
You are entitled to the following rights:
-
Right of access to the personal data we hold about you
-
Right of rectification
-
Right to erasure
-
Right to restrict data processing
-
Right to object against profiling; and
-
Your personal right to data portability.